Also curious like someone else asked. Does the SlotsCalendar team actually reach out to casinos when there are widespread complaints from members? Or is the review more of a one-time thing? Would be great to know there's some kind of ongoing accountability there.
Great thread. My main thing is consistency. A casino can do everything right nine times but if they mess up once and handle it badly that's what sticks. How a casino responds to problems tells you everything about whether they actually value their players.