Released in 2016 and currently owned by Arbol Media B.V., this online gambling platform offers a very welcoming experience. Creating a fun and relaxed online gaming experience is, in fact, their motto. This may be the right gambling platform if you enjoy easy accessibility and straightforward casinos.
Even though the page browsing on this gambling platform is great, English is currently the only available language. Our experts will always update you if a new language or feature is available. This is a standard procedure in our way of reviewing casinos.
We find that the different types of game categories are pretty easy to find and intuitive; they get bonus points for placing the game categories on both a drop-down menu and on the site's home page.
License & Security
For our transparent Cafe Casino review, we want to ensure that you get truthful information, especially regarding an important subject like licensing. This online casino runs under Curaçao. This is a so-so license; we view it as an encompassing license because it covers many jurisdictions, and it's not by far the safest one out there.
SlotsCalendar Advice: Our experts always recommend starting low with your bets when choosing a Curacao-licensed online casino. This authority is rather permissive, and if you really want to play on this gambling platform, we advise you to test it with the minimum deposit available.
Fortunately, in terms of security, we are on safe parameters. Their webpage is SSL certified, which is basically the standard form of encryption required to keep all of your personal information safe. It would be a stressful experience to play in a casino that is not secure, especially since you upload personal documents.
Cafe Casino Registration Process
If you are new to the online gambling community, you may want to follow the registration steps we provide for this dedicated Cafe Casino review. In this process, you can have peace of mind by knowing that you did everything right and you'll not encounter any issues with your future transactions. Let's get to it:
- Click or press the "Visit Site" button, depending on what type of device you are using.
- Locate the "Join" button at the top right and press it. This should trigger a pop-up with various input boxes.
- Provide all the relevant information. This is a standard procedure that every casino requires to register on their platform. You'll also see a box that you can tick. More specifically, there is an orange text that redirects you to the "Terms of Service." Only hit register after thoroughly reading that!
- To complete the sign-up process, you will have to verify the phone number you provided in the second step.
- Now that you've successfully completed the Cafe Casino login process, there's one more thing left to do. Usually, casinos reserve the right to provide a KYC procedure. This procedure requires you to provide a government-issued document, an I.D., and proof of address.
SlotsCalendar Advice: Because we want to provide in-depth information, we also created an account for ourselves. We encountered something unusual: you are not immediately required to complete the KYC procedure; you only need to verify your phone number before you are allowed to deposit. However, here's the tricky part—you must complete this procedure in order to withdraw.
How to delete your account?
Alright, your account is up and ready to rumble. But what if you would like to know how to delete Casino Cafe account? Our professionals have the exact information you need, so you've come to the perfect webpage.
We will admit that for this part of the Casino Cafe review, we had to contact support. We had a pretty rough experience with their live support feature, but we will tackle that later. If you want to self-exclude or completely delete your account, the only option available is to contact support.
For us, this experience took more than 30 minutes as their response times were longer than normal, as they say. That’s why we think the option to self-exclude should be available for anyone at any time and not something actionable only by customer service.
Promotions and Loyalty Scheme
We all love a perky casino. In this case, the Cafe Casino VIP system is one of a kind. We reviewed many online casinos that feature cool loyalty systems, and this one is pretty neat as well.
There are 8 levels, and each one represents a slot symbol. You can always exchange your Perk Points for cash bonuses. At any time, you are free to swap all or just some benefits. During the course of your play at this online casino, your points will also accrue. This implies that as you progress, you'll unlock new perks and levels that will enable you to earn rewards even more quickly:
- Level 1: This is the standard level that you get as soon as you register to the website.
- Level 2: You need 2, 500 perk points. They have a “redemption rate” of $2,250 = $1.
- Level 3: 10,000 required points; the redemption rate is 2,000 = $1.
- Level 4: 60,000 necessary points for this to unlock a rate of 1,750 = $1.
- Level 5: 250,000 points will give you a rate of 1,500 = $1.
- Level 6: A generous amount of 1 million points will give you the rate of 1,250 = $1.
- Level 7: For our highrollers, you require 2,500,000 points to unlock perks that will give you $1 for 1,000.
- Level 8: For the ultimate highrollers, an amount of 5 million points will give you a redemption rate of 1,000 = $1.
Well, you may wonder how these Casino Cafe loyalty points work. To unlock them, you must wager a certain amount on each type of game, which provides you with a different amount of credits. Slots Games offer 2 perk points per dollar in handle, while Specialty Games provide up to 5. The remaining categories only offer 1 per play.
If you are eager to learn more about the Casino Cafe bonuses, we made sure to tackle this subject as well. They provide a few pretty cool bonuses, so you might want to check that out.
Cafe Casino Payment Methods
| Minimum deposit | $5 using LiteCoin |
|---|---|
| Minimum withdrawal | $10 |
| Maximum withdrawal | Bitcoin withdrawal is unlimited, Bank Wire $2,500. |
| Withdrawal time | 1-hour using cryptocurrency and up to 7 business days if you choose “Cheque by Courier”. |
| Weekend withdrawals | No information. |
| Deposit methods | Bitcoin, Ethereum, Litecoin, Bitcoin Cash, BitcoinSV, Tether, Visa, Mastercard, Amex, MatchPay, Player Transfers, Direct Bank Transfer. |
| Withdrawal methods | Bitcoin, Ethereum, Litecoin, Bitcoin Cash, BitcoinSV, MatchPay, Player Transfers, Cheque by Courier, Bank Wire. |
| Currencies | USD |
We like to get our hands on the winnings as fast as possible, and we're pleased to let you know that the Cafe Casino withdrawal time is in a matter of hours. It's great to see, and we think that fast withdrawal casinos should become a standard practice in the industry.
However, if you’d like to have your money sent to you via courier, that’s going to cost you a bit. The check method only works if you want to withdraw at least $50, and the processing fee can be pretty high.
SlotsCalendar Advice: Our experts always read the T&Cs entirely. We found out that this withdrawal process can incur a $75 fee. Checks for requests over $2, 000 will be mailed out one at a time every seven days until you receive your complete payout. There’s a $75 processing fee.
Cafe Casino Games & Software Providers
| Games | 601 |
|---|---|
| Slots | 490 |
| Providers | 7 |
| Live casino | yes |
We have available a decent variety of Cafe Casino games. You can choose between slots, different types of blackjack games, hot drop jackpots, video poker, and specialty games.
Slots
The first game category we tested for this Cafe Casino review was slots. We had a blast testing the functionality and accessibility of many known providers, such as Realtime Gaming, Genesis, and Rival. We always test many slots on all the online casinos we check out.
The loading speed is great on both mobile and desktop devices. To provide quality information, we tried some Cafe Casino slots, and you can also try them. You can try out the demo version of games like Gods of Giza, Golden Buffalo, and the intriguing 7 Fortune Frenzy.
Live Casino
Are you a big fan of live games? Because, due to the diversity of the Cafe Casino live game section, this might be your new favorite online gambling platform. In the live casino section, you’ll find games like Super 6, Baccarat, Blackjack, and Roulette.
Cafe Casino Responsible Gambling Policy
Our savvy team of experts at SlotsCalendar always emphasizes the responsible gambling section of each casino. We review it piece by piece, checking whether the information in this section is relevant and useful for someone who may be genuinely struggling with a gambling addiction.
We will admit that for this part of our Cafe Casino review, we needed help finding this section, which is at the footer of the page, hidden between many other sections. It is really hard to locate if you don't pay attention.
Maybe we missed something, so let's not blame it on its location, but let's take a deeper look at the information they provide. They list 20 questions that can help you determine if you are a compulsive gambler or not; it's a pretty standard list that you can find on many gambling help platforms.
When it comes to internal tools for this matter– we only identified self-exclusion. This is pretty slim, considering the other tools available that an online gambling platform could use, such as time-out, reality checks, and so on.
Considering all of the above, our team considers that the Cafe Casino responsible gambling section could use some work and be more in-depth, and the self-help tools aren't enough.
Cafe Casino Mobile: Play on the Go
Playing on the go is very popular among online gamblers—and it's for a good reason. It's easier to have the casino version on a compact device rather than turning on your computer each time you want to try something. Unfortunately, in this case, we don't have a smartphone or tablet app, but the website runs like a charm on a mobile device.
Our savvy professionals tested many features on the phone for this transparent Cafe Casino review, and we can easily say that everything runs smoothly.
Customer Support Service
| Live chat | Yes |
|---|---|
| [email protected] | |
| Telephone | Not available |
During our extensive research for this Cafe Casino review, we decided to find out what customer service contact methods are available.
When we contacted them via the Cafe Casino live chat option for more information about account deletion, we had to wait 35 minutes. Our experts consider this waiting time above the average, considering some inquires might be urgent and the fact that they mention it’s 24/7.
Although the waiting time was pretty long, they tackled our inquiry professionally, and the overall experience was nice. A better option that could reduce the amount of waiting time would be improving the safer gambling section and adding the option to self-exclude yourself or at least take a time out.
SlotsCalendar Verdict
Advantages
- Many slots and providers are available
- Small deposit limits
- Interesting loyalty scheme
Disadvantages
- The responsible gambling section is lacking self-help tools
- Live chat waiting time is high
