JNAGCur B.V. owns and operates this new betting site since 2023, with the aim of delivering the best betting experience to players all across the globe.
The site has this simple layout that reminds us of the classic sportsbook. The need for graphics and animations makes it dull for casino players looking for the thrill.
However, in the absence of all these fireworks, the user can actually benefit from seamless navigation. You can easily move around and skip pages and games without confronting glitches or long loading times.
Although the overall aspect is not that appealing, the mix of dark and neon tones gives it a visually pleasant look.
Accessibility is Key
On the other hand, when it comes to functionality, the site is top-notch. One of the very best elements of this site is accessibility. Given the fact the operator targets a global audience, the platform supports various languages.
Thus, the site is available in English, Russian, Spanish, Hebrew, Arabic, Portuguese, French, French, Chinese, Turkish, Japanese, Hindu, German, Thai, Italian, Norwegian, Swedish, Danish, and Finnish.
Another aspect is the site’s compatibility with different devices. The platform can adapt to different screen sizes through optimisation, delivering the same enthusiasm and service. This means that even if you’re accessing the site from your tablet, you’ll still enjoy the same game collection and all the platform’s features.
Suppose you like to play while on the go, the site adapts to your smartphone, too. Although no app is available, you may search the site in your phone’s browser and play uninterrupted.
Don’t worry! The operator made the site fully compatible with all devices powered by iOS and Android. Thus, your gameplay will be spotless!
License & Security
When playing online, especially at real money casinos, the main concern is digital safety. Most times, platforms of all kinds use encryption technologies and advanced firewalls to keep their user safe and sound.
During our Del Oro casino review, we noticed that the brand employs SSL encryption, which is very helpful in keeping personal and financial data safe. This certificate proves that the brand values your privacy and is at the top of its concerns.
Still a safety measure, the license guarantees that the site operates within the industry’s standard. This illustrates that the betting company is willing to keep all its processes transparent and deliver fair services.
As we’ll highlight in the Del Oro casino review, the brand owns the license number 163996 issued by the Curacao Gaming Board. This regulatory body had a questionable reputation throughout the years, yet recently, it has worked hard to redeem itself.
However, it is our duty to advise you to be cautious when accessing sites with offshore licenses. It’s best to test the waters with small bets at first and check the level of fairness.
Given the license situation, the site is unavailable in some areas. For instance, gamblers from countries like Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten, Statia, Ukraine, and the United Kingdom can’t sign up for an account.
Promotions and Loyalty Scheme
As soon as you access this site, you’ll observe the promotion section that’s full of gambling opportunities for both the casino and sportsbook part. Newcomers will be able to get a welcome bonus, while more experienced players are in for a real feast with the VIP program.
This casino is all about catering for the needs of their loyal customers, so they have a loyalty scheme. The entire program has 10 levels in total and works with complementary points.
It’s good to know that each $10 bet made in a Sportsbook or $50 made in a casino equals one comp point. You will later transform the points into coins and exchange them for special prizes. Below, you have a breakdown of each level:
- GodMode- 50,001- 100,000 Pts.
- Primal- 25,001-50,000 Pts.
- Champion- 10,001-25,000 Pts.
- Diamond- 5,001-10,000 Pts.
- Platinum- 3,001- 5,000 Pts.
- Gold- 1,001-3,000 Pts.
- Silver II- 501- 1000 Pts.
- Silver I- 101-500Pts.
- Bronze II- 51-100 Pts.
- Bronze I- 0-50 Pts.
SlotsCalendar Advice: At SlotsCalendar, we want all our readers to benefit from special prizes. That’s why we have a dedicated page for all the bonuses from this brand, where we also put Del Oro casino bonus codes at your disposal. Make sure you check it out if you need more details about the available bonuses.
Deposits & Withdrawals
According to the Del Oro casino review, the casino accepts many forms of currencies like EUR, USD, AUD, CA, GBP, ARS, MXN, AED, BRL, CHF, CLP, CNY, COP, CRC, CZK, DKK, DOP, ILS, INR, ISK, JPY, KES, KRW, MKD, NGN, NOK, NZD, PEN, PLN, RON, RUB, SEK, SGD, USDT and ZAR. However, you should know that all payments the platform receives that differ from your account currency will be transformed at the prevailing exchange rate.
The platform supports many payment methods, so you can make your transfers using all crypto options, local bank transfers, Interac, Sepa, Visa, Mastercard, Skrill, Mifinity, Paysafe, and Neteller for deposits and withdrawals.
The minimum deposit and withdrawal are set at $3, which makes this brand a new addition to our minimum casino list. You should also know that the maximum sum you get to cash out is $50,000.
This is one of those time-efficient casinos as they claim that all transfers are immediate. However, you should also add the pending withdrawal request time to that instant. Yet, it will still be one of the fastest casinos ever evaluated.
SlotsCalendar Advice: You should know that before requesting a withdrawal, you should also pass the KYC process. This is because the casino reserves the right to check your identity for a thorough verification. The same right applies if the operator wants to verify your identity before placing funds into your player account. The owner has the power to close your account if you fail to submit the required documents for verification.
Del Oro Casino Games & Software Providers
Our Del Oro casino review won’t be complete without a proper evaluation of the game collection. Thus, we have to tell you that this brand offers a fantastic game library organised into two extensive sections. The first one aims for sports enthusiasts and it is a complete sportsbook that includes all popular events. It truly is a playground for sports fans.
The other section, the casino, offers over 4000 titles from all categories like casino, live casino, table games, and scratchcards.
Despite the brand having only a few partnerships (19) compared with more experienced brands that have over 50, the operator collaborates fine developers of the industry, games from providers like Pragmatic Play, Evolution Gaming, NetEnt, or Endorphina will delight your senses with their creations.
Del Oro Casino Game Library
Without a doubt, most titles come from the slot section, which has a wide range of opportunities. You’ll find everything you wish for, starting with classic reels to video slots of the ultimate generation.
Unfortunately, the games are available only for real money. Yet, at SlotsCalendar, we give you the right to try everything in demo mode. You can even find and test the same titles before investing real money. Thus, we recommend you try Sugar Rush, Great Rhino, or Zombie Carnival.
There are also other delightful game sections that you must explore. The table games include timeless classics that remind you of the original casino vibe.
Also, the live dealer games are among player’s favourites as they don’t need to leave their home for the authentic casino atmosphere. These games will bring the casino into your home through advanced streaming technologies.
All the games have a real dealer that leads the game, and you will compete with other players, too. You may even communicate with them via the live chat feature. It will be like a real casino gambling session, but with a plus: the comfort of your own home.
Responsible Gambling Policy
Another critical part of the Del Oro casino review relies on the responsible gambling policy present on the brand’s site. We are, in fact, glad that we can see a separate policy dedicated to safe gambling.
We’re going to be honest and tell you that their policy could use a slight improvement. It is indeed a good page that includes vital elements, but it lacks some information. But, first, let’s start with what it has got.
For instance, the policy starts with an explanation of problem gambling and a few examples. Then, it explains how the self-exclusion tool works. Although we expected to see more details about the safety tools, we were pleased to see some advice available. Some of the tips are:
- Set yourself a deposit limit.
- Do not try to win back a loss at every cost.
- Set yourself a limit time.
- Play smart.
- Take breaks.
The last part of the policy talks about minor protection and offers reliable filters, like Famisafe, to help parents protect their children from gambling content.
We were disappointed to see that the links to specialised organisations are missing. We refer here to Gamblers Anonymous and Gambling Therapy, which have trained staff to help players with betting addiction.
Customer Support Service
If you find yourself in need of assistance, rest assured that the customer support service is highly reliable. There are three ways to contact the support team, all with fast replies.
The live chat feature operates 24/7, providing real-time assistance. Simply write down your question or concern, and an agent will address it promptly. Response times typically range from a few seconds to slightly longer, depending on the complexity of the question.
For those who prefer a more traditional approach, email support at [email protected] is just a click away. Share your concerns, and the support team will strive to respond within a maximum of 24 hours.
What we truly appreciate is the variation in phone availability. There are different contact phone numbers so players can solve their issues verbally. The contact numbers are the following:
- BRAZIL: +55 71 4040 4573
- MEXICO: +52 5589 6751 89
- CHILE: +56 22 405 3435
- Canada: +1 22 6212 0313
- Sweden: +46 8507 80108
It’s been a while since we’ve encountered such excellent customer support service. We are glad to finish the Del Oro casino review on a positive note.
SlotsCalendar Verdict
Advantages:
- Live chat 24/7
- Dedicated phone for several areas
- Seamless navigation
Disadvantages:
- No app
- Responsible betting page needs improvement
- Offshore license
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