According to public information, the casino has been operating since 2012 with a rebranding done in 2021 to refresh the look and enhance the websites’s user experience. It’s currently one of the numerous casinos operated by Dama NV – a Curacao-based operator with tens of brands under its belt. Golden Star Casino sister casinos like Playfina Casino, BitKingz Casino, and FightClub Casino have already been reviewed by our expert team.
In typical Dama NV fashion, the casino is a decent option when compared to other online casinos. It offers a hefty game collection, a diverse payment system, 24/7 customer support, and some notable incentivization. Our experts spent about 6 hours checking out this casino due to familiarity with the owner’s product.
The casino provides general access to players from most jurisdictions. It will welcome you with a decent platform with an intuitive design and quite a few resources. From our research, the brand’s reputation among players is relatively mixed. You should weigh the pros and cons carefully before deciding to play here. We’ll help you with assisting facts.
License & Security
As we go along our Golden Star Casino review, we ought to speak about security. The foremost method of assessing it is to check the license. We’ll return to this aspect once we say a few words about the encryption protocol. It’s a modern-day standard of internet security and an absolute must for all casinos.
The SHA-256 certificate is valid and provides the necessary security level. While this is a general security method, its existence is mandatory, and we’re glad to see it.
Returning to the license aspect, its certification comes via its owner. Dama NV holds the Antillephone NV-issued license 8048/JAZ2020-13 that applies to all its brands. We accessed the certificate and can attest to its validity.
SlotsCalendar Advice: You should remember that any Curaçao license like this deserves an increased level of caution. The dispute resolution system is not really optimal, leaving a lot of casinos room to commit abuses. Please be safe by making small deposits and testing out the honesty of the withdrawal process!
Quite interestingly, this casino also holds a license from the MTR, which is a courtesy of the Estonian government. This license is very rare among international casinos and has yet to gain the reputation of more established licensers.
Golden Star Casino Registration Process
The casino’s license also shapes its registration process. We went through the sign-up steps for a complete Golden Star Casino review to provide some specialized guidance. You’ll understand that several of this casino’s services are visible only after registering and accessing the Golden Star Casino login option.
We pondered how to showcase the registration protocol best. Ultimately, we consider that a step-by-step guide is the optimal method, so here it is:
- Please consider reading this entire Golden Star Casino review before you decide to register. You may also want to check on the bonuses before you create an account.
- If you’re ready to access the site via this page, go and press the ‘VISIT SITE’ button.
- You should arrive at the website via redirection – if the registration form doesn’t pop up automatically, press ‘SIGN UP.’
- You’ll be able to provide a bonus code, but you will need to enter your email, password, currency, phone number, and gender. Don’t forget to read the general terms and conditions before you complete the account.
- If all is well, you will be a casino member. Your account section will then require additional information: your name, birthday, address, city, ZIP code, and country. Check out the other account-related options – we discuss some of them in the section below!
- Send pictures of the required documentation for the KYC procedure, and you’ll have a complete account!
- According to the information of how to delete Golden Star Casino account, you must lodge this request to customer support!
Promotions and Loyalty Scheme
We should address the incentivization part of this Golden Star Casino review. The operator takes a double route by providing both Golden Star Casino bonus codes and a set of loyalty-based benefits. We believe that providing a varied and worthwhile reward system is just as good as doing your best with a set of bonuses.
There’s a good chance that you will be more interested in the traditional casino offers. However, we can tell you that they await you on a separate page where we showcased their primary benefits. As a matter of focus, we will speak about this Golden Star Casino VIP scheme in an insightful evaluation.
We’re going to detail the terms of use before we unveil a table with the benefits and requirements. The VIP system functions with the traditional comp point system. As such, you’ll need to gain Golden Star Casino loyalty points as you go along. The requirement is simple: you need to wager 100 EUR on slots and 200 EUR on other games for one point.
You can use these points to convert bonus money. Each VIP level has a conversion rate that will turn your points into a bonus with general promotional terms. As such, this is a farming system that will allow you to receive benefits according to your loyalty level! The levels (and their terms) are as follows:
| CP INTERVAL | EXCHANGE RATE | |
|---|---|---|
| NEW STAR | 0–150 CP | 15:1 |
| BRONZE STAR | 150–1,000 CP | 14:1 |
| SILVER STAR | 1,000–5,000 CP | 13:1 |
| GOLDEN STAR | 5,000–15,000 CP | 12:1 |
| PLATINUM STAR | 15,000–30, 000 CP | 11:1 |
| BLACK PEARL | 30,000+ CP | 10:1 |
Golden Star Casino Payment Methods
| Minimum deposit | 20 USD, 20 EUR, 30 AUD, 30 CAD, 30 NZD, 200 NOK, 2400 JPY, 350 ZAR, 100 BRL, 1700 INR |
|---|---|
| Minimum withdrawal | 30 USD, 30 EUR, 45 AUD, 45 CAD, 45 NZD, 300 NOK, 3600 JPV, 525 ZAR, 150 BRL, 2550 INR Cryptocurrencies: Same fiat value but converted |
| Maximum withdrawal | 10,000 USD per day 20,000 USD per week 60,000 USD per month |
| Withdrawal time | 48 hours for processing |
| Weekend withdrawals | Yes |
| Deposit methods | Visa, Mastercard, Online Banking (incl. Noda), Bank transfer, Paysafecard, Rapid Transfer, Neteller, Skrill, Interac, Jeton, MiFinity, Ecopayz, Flexepin, Neosurf, CashCard, CoinsPaid Crypto Processing incl. exchange |
| Withdrawal methods | Visa, Mastercard, Online Banking, Bank transfer, Neteller, Skrill, Interac, Jeton, MiFinity, Ecopayz, Flexepin, Neosurf |
| Currencies | USD, EUR, AUD, CAD, NZD, NOK, JPY, ZAR, BRL, INR, Crypto: BTC, ETH, USDT, LTC, DOG, XRP, BCH, Doge |
The competence level of a digital casino platform involves its payment system as well. This dimension is one of the main points of discussion in our Golden Star Casino review. The table above is the primary source of information – we elected to provide a complete outlook.
We should start by speaking about the current Golden Star Casino withdrawal time. The maximum time you need to wait is decent, but not ideal. Fast withdrawal casinos will never exceed 24 hours to accept your request if placed according to the terms. However, other brands may give themselves up to 72 hours to do so. This casino sits at the average of such a standard.
The minimum deposit and withdrawal figures are decent according to today’s standards. We found all the financial thresholds to be in good taste and not overbearing at all. The operators seem to have studied the market to this end.
Our perception of the choice of payment method is that the casino did well. The options encompass the three pillars of international digital casino payments: regular banking, e-wallets, and crypto. Checking all these marks is a definitive boon for providing a varied payment assortment!
Golden Star Casino Games & Software Providers
| Games | 3500 |
|---|---|
| Slots | 3320 |
| Providers | 56 |
| Live Casino | Yes |
If you’re wondering about this casino’s general game collection, we have good news for you: the current Golden Star Casino games are of the highest level! The software provider list ensures you have a consistent flux of fantastic gaming opportunities!
Creations by Pragmatic Play, Betsoft, BGaming, Amatic, Microgaming, and Evolution Gaming create an incredible roster. You’ll definitely have plenty of incredible options to choose from, not to mention their viability to all tastes!
Slots
Speaking about an online casino’s slots is among our primary areas of expertise. We’ve tried, tested, and reviewed thousands of them. It’s high time we spoke about these Golden Star Casino slots as well. They form an impressive collection courtesy of the fantastic providers we’ve just named!
The filtration system uses name and provider searches. Additionally, you may choose your game according to the jackpot and buy-bonus availability. Crypto-specific gaming is another present category. Additionally, we encourage you to consider trying a game’s demo version before actually investing in it.
There are numerous high-quality slots that you can enjoy this gaming brand. Options like Diamond of Jungle, Gold of Minos, and Fruit Vegas will do you justice if you want to have lots of fun!
Live Casino
The Golden Star Casino live casino section is the place where table game enjoyers will feel at home. The collection of live dealer games is very adept at creating a perfect environment if you prefer classic gambling options. Baccarat, Roulette, Keno, Poker, Dragon Tiger, and Blackjack tables are just a shard of a comprehensive collection of live games!
Sportsbook
We believe that a complete overview is necessary when looking at a casino’s entertainment opportunities. The SlotsCalendar initiative focuses on providing clarity about casino games. However, we wanted to also point out that this brand also offers sportsbook services. Competitive odds on a flurry of sports awaits your bets!
Golden Star Casino Responsible Gambling Policy
Responsible gaming is at the root of any completely positive experience in iGaming. It’s the foundation of a healthy lifestyle that also includes gaming. We examine this aspect as part of our method of evaluating online casinos.
The Golden Star Casino responsible gambling policy is explained on a page that you can access in the website’s footer. The article is a comprehensive presentation of the casino’s stance on responsible gaming. You’ll find explanations of all the present resources.
Many digital casinos provide generic information and pass it off as their stance on safer gambling. In this casino’s case, it elects to forgo this practice and simply provides clarity on its protection methods. These are as follows:
- Personal financial limits – you’ll be able to access them via your account settings, and they will allow you to set deposit, loss, and wager limits. These go into effect for a day, week, or month, depending on your choice.
- Time limits – the first we should mention is the session limit, which will allow you to partition your playing time. The limits are between 6 and 1, 000, 000 minutes. Alternatively, you can go for a cooling-off period that will help you put a little distance between you and casino gaming.
Self-exclusion is another possibility in this department. The protocol involves messaging the operators via the email we’ll provide later. It follows the traditional principles of addiction by subtraction. You get to take some time from gaming for better gaming opportunities.
SlotsCalendar Advice: Please remember that you can always access valuable relief resources from specialized NGOs. Be as proactive as possible and request help from entities like Gambling Therapy and Gamblers Anonymous.
Golden Star Casino Mobile: Play on the Go
We should address the Golden Star Casino mobile version through its web platform. The instant play option is the easiest to access because it simply requires browser navigation. When testing the casino’s website on handheld devices, we noticed that the layout changed. This is a good sign because it points to bespoke optimization.
The mobile website is easier to navigate and retains all the helpful portals. You may find it even easier to use than the PC option. The optimization works at a high level and allows the same navigation level as the desktop version.
The brand also provides the Golden Star Casino app download option. The app is an external file that you need to install. According to the operators, you can even find it in your device’s application store. We downloaded it straight from the website for the sake of this Golden Star Casino review.
The app is quite decent and should help you have direct contact with the casino. Naturally, we think that having a mobile app is a clear advantage of any mobile-oriented player!
Customer Support Service
| Live chat | Yes |
|---|---|
| [email protected] | |
| Phone | +442038076569 |
Crucial information is the main currency we’re dealing with. SlotsCalendar’s acumen for providing you with relevant data is why every single detail interests us. As such, this Golden Star Casino review needed and deserved to address everything. We’ll now assess the customer support aspect.
We believe that quick, transparent, and efficient communication is at the root of good casino operations. The poster child for this factor is a diverse contact network. In this brand’s case, the customer care service also works 24/7. An international audience requires permanent attention from the operators.
We should begin with the Golden Star Casino live chat avenue. It’s the quickest and most responsive, thus most efficient. You’ll be able to open it through a button on the left side of the screen. The service will first welcome you with a bot, which will then transfer you to a live operator if you ask. The service was slow, as we received an answer 15 minutes later.
The other discussion avenues are via email, which you’ll find in the table above, and a Golden Star Casino contact number.
SlotsCalendar Advice: The operator we spoke with told us that the number belongs to the manager of the casino. You can call it if it is a force major. However, the same operator we spoke with told us that there is no guarantee that you will receive an answer!
SlotsCalendar verdict
Advantages
- Decent gaming library with a live casino section
- Mobile app
- Good take on responsible gaming
Disadvantages
- Acquiring loyalty points is expensive
- Offshore licensing
- Slow customer support response
