Nine Casino online joined the gambling world in June 2021. The casino is owned by Uno Digital Media B.V., a company from Cyprus with a revenue under €5 million. The company operates 3 casinos in total, including Nine Casino sister casinos CryptoLeo and BetonRed.
From a design perspective, the casino has a dark navy blue background. The homepage features the top games, live games, new games, tournaments, and original games. The main page also has a section dedicated to live bets. Furthermore, while scrolling, our experts also noticed sections dedicated to providers, roulette, books, and instant win.
The left side of the site includes the games and live casino menu. While the bottom portion has a feedback widget where users can send their feedback. Below this widget is another menu. This one is more extensive and includes links to the following pages:
- About us - company info
- About BTC - crypto info
- AML policy - information about the casino’s fraud policy and anti-money laundering policies
- Terms & conditions - important information for users when it comes to everything related to the casino
- Accounts, payouts, bonuses - everything there is to know about user accounts and payouts
- Fairness & RNG testing methods - information about the gaming environment, including payments of winnings
- Dispute resolution - where users can file complaints if they have any
- Responsible gambling - identification, tools, and limits the casino imposes
- Risk warnings - a typical gambling warning
- Privacy policy - all about data protection and processing
- Cookie policy - how the casino uses data
- FAQ - answers to questions users might have about their account, bonuses, deposits, withdrawals, and security
- KYC policy - what documentation they require to prevent financial crimes
- Sports betting terms - terms & conditions for the betting platform
- Affiliates program
The same section includes the customer support email and social media links.
The footer is where users can find information about the casino’s license and security certificate. The casino provides a language tool that allows players to change the language to their native language or one they prefer. They support English, French, Czech, German, Greek, Finnish, Polish, Spanish, Portuguese, Romanian, Hungarian, Italian, Greek, Slovenian, Bulgarian, Norwegian, and Turkish.
License & Security
After getting an overall look at the platform, our specialists decided the next step in this Nine Casino review is the licensing and security information. Nine Casino online works under the Curaçao license number 157147. The certification is valid. However, we have to mention that, while popular, Curaçao does not have the best reputation as a gambling authority.
SlotsCalendar Advice: Since the license is not very trustworthy, we advise gamblers to test the platform with the lowest deposit at first. We also recommend withdrawing money when they reach the minimum requirement to make sure the casino is safe for them.
Restricted Countries
Nine Casino online restricts access to several countries, including the USA, UK, France, and Spain. For the full list, we recommend visiting the casino's terms & conditions page.
Nine Casino Registration Process
In this section of our Nine Casino review, we will walk you through the registration steps, verification process, and necessary documents.
Registration
To make sure we cover all the steps, our experts love to go through every process just like you would. We did this to sign up and had to follow these steps:
- Click sign up from the top right side of the main page
- Enter email address, name, select gender, enter date of birth, city, address, postal code, phone number
- Check the age box - mandatory
- Check the marketing box if you want to keep up with news and special offers
- Click sign up
- Make sure you confirm your email address before your first Nine Casino login.
This is it! We’d say it’s quick and easy. Signing up takes less than 5 minutes. Everything needed is on the one-page form we just described. Gamblers cannot sign up with their social media accounts.
How to Delete Nine Casino Account
Contact support via email. They will close your account for you and return all the funds in your user account. The company will choose the repayment method.
KYC Documents
The identification documents you will have to provide are:
- Passport or national ID
- A document that confirms your permanent residence, such as a bank account statement or utility bill
Additional documents Nine Casino online may request:
- Driver’s license or military ID
- Photos of the user holding their ID or passport
- Bank card front
Promotions and Loyalty Scheme
If you want to join the fun, we have a list of bonuses you can use. Go check them out and see which one suits you best. We also gave you a short guide on how to redeem Nine Casino bonus codes, so make sure you carefully read them to understand the process. It will help you out a lot!
Nine Casino VIP
Nothing beats a great loyalty program, and we are happy to inform you that the Nine Casino loyalty points will pleasantly surprise you. There are 4 levels for the loyalty system:
- Bronze - 0 wager points, 0 deposit points
- Silver - 1500 wager points, 0 deposit points
- Gold - 11.000 wager points, 500 deposit points
- Platinum - 800.000 wager points, 35.000 deposit points
Each level comes with a list of benefits. Furthermore, starting from the silver level, gamblers can receive a rakeback. For silver monthly, for gold weekly, and for platinum instantly. As gamblers progress through the level, the benefits become more substantial.
Nine Casino Payment Methods
| Minimum deposit | €10 for e-wallets, €20 for debit and credit cards |
|---|---|
| Minimum withdrawal | €20 for e-wallets, €50 for cards |
| Maximum withdrawal | 2,500 € per day, 7,500 € per week and 15,000 € per month |
| Withdrawal time | 24 hours for e-wallets, 3-5 days for credit cards, 5-7 days for bank transfer |
| Weekend withdrawals | Yes |
| Deposit methods | They differ by country |
| Withdrawal methods | They differ by country |
| Currencies | EUR, BRL, RON, CAD, AUD, BTC, BGN, HRK, NOK, NZD, CZK, ZAR, and cryptocurrencies |
Deposits & Withdrawals
You probably saw the minimum and maximum limits listed in our chart. However, we have to mention that VIP status unlocks higher limits.
Furthermore, since the UK and USA are restricted countries, gamblers cannot make deposits in USD or GBP. Although, there are many crypto options for those who don’t want to use a foreign currency.
Nine Casino withdrawal time is fast due to the processing done by the casino, but each payment method is different. If you use e-wallets, you can receive your money in less than 24 hours. Some of the withdrawal methods available are bank transfer, credit card, and cryptocurrency.
SlotsCalendar Advice: Since payment methods differ by country, we recommend creating an account to see what deposit and withdrawal methods are available in your country. For example, in Australia, gamblers can make deposits using credit cards and cryptocurrency and withdrawals using bank domestic withdrawal and cryptocurrency. Canada on the other hand has way more options: deposits - bank-interac, credit cards, Flexepin, NeoSurf vouchers, cryptocurrency, MuchBetter, Jeton, Astropaycard withdrawals - Interac, Bank local withdrawal, cryptocurrency, MuchBetter, Jeton, and Astropaycard.
Nine Casino Games & Software Providers
| Games | 5630+ |
|---|---|
| Slots | 3478 |
| Providers | 29 |
Live casino | Yes |
- Live casino
- Lobby
- Favorite games
- Top games
- Slots
- New games
- Instant win
- Original games
- Bonus buy
- Jackpots
- Drops & wins
- BooksRubyplan
- Scratch
Also, there are dedicated sections for live casino, sports, and esports.
Our savvy team was happy to discover many of their favorite gaming providers on Nine Casino online. Some of them are GameArt, Spinomenal, Habanero, Booming Games, and Amatic.
Nine Casino Games
We don’t have time to discuss all the available games in this Nine Casino review, but we are happy to inform you that there are more than 5000 games gamblers can choose from, including slots, live games, table games, roulette, and jackpot.
Nine Casino Slots
We counted more than 3000 slots with a variety of fun themes. Of course, the classics are present. Whether you are nostalgic and love a good old fruit slot or someone who loves a holiday theme, we are certain you will find your favorite.
Here are some fun slots you can try:
- Gold Express: Hold and Win
- Evil Pumpkin
- Hot Seven Deluxe
- 40 Sweet Fruits
The games our experts tried had demo versions that gamblers could test to familiarize themselves with before playing for real money. Testing the demo version is a great way to learn a new game.
Certain slots are not available in all countries. If a video slot doesn’t work for you, check the terms & conditions page to see if it’s not available in your country.
Nine Casino Live Casino
If you are a player who loves the interactivity of live casinos, you are in the right place! The live casino section is quite diverse as well. There are 390 table games to try and 23 roulette games to spin.
Nine Casino Responsible Gambling Policy
We think all online casinos need to discuss responsible gambling. We always encourage it, and we consider it part of our casino rating system.
Our qualified team was happy to discover a page dedicated to responsible gambling on Nine Casino online. We will dedicate this part of our honest Nine Casino review to the policy employed by the casino. We found:
- Advice to protect minors
- A few self-check ideas to see if players are in control and a linked self-assessment test
- Tips to gamble safely
- Limits
- Activity tracking
- Trained customer support
- Self-exclusion
Limits
Nine Casino responsible gambling policy includes different types of limits. Gamblers can set a daily, weekly, or monthly limit.
Daily Limits
Gamblers can select a daily deposit limit. Once in place, they cannot deposit more than their limit for 24 hours.
Weekly Limits
Set for 168 hours, weekly limits can be placed on top of the daily ones or completely separate.
Monthly Limits
Active for 720 hours, monthly limits, just like the other 2, take into account the money deposited previously. Gamblers won’t be able to deposit once they reach their limit.
Nine Casino Mobile: Play on the Go
Nine Casino mobile gambling is an option for those who don’t like to be tied to a computer. If that’s you, you definitely need the app. It is available for both Android and iOS users.
Nine Casino App Download:
- Open Nine Casino in the Chrome browser on your device.
- Find the “Install Casino App” icon in the right corner of the address bar (from the main menu at the bottom)
- Click “share” from the browser
- Click “add to home screen”
- Install
The app looks identical to the desktop version, so all we talked about in this Nine Casino review still applies.
Customer Support Service
| Live chat | 24/7, 365 days a year |
|---|---|
| [email protected] | |
| Telephone | - |
- Enter name
- Add your email
- Click start chat
We told you our experts test everything! So, they had to test the chat support for this Nine Casino review. Here’s what they found out:
- The chat is available in English, German, French, Italian, Portuguese, Spanish, Polish, and Turkish. We think it’s great that gamblers have options.
- Once the language is selected, gamblers have to pick a topic from the list provided
- A bot will answer questions to the best of its ability.
Since a chatbot couldn’t answer some questions, our trusted specialists found a way to engage with a real person. To do so:
- Gamblers have to select Other from the list of topics
- Ask to talk to a person
A real human joined the chat quickly, but we were also given the option to email support. At the end of the chat, we received a short feedback survey to express our opinion about the chatbot and confirm the problem's resolution. The Nine Casino live chat was fast, and the answers were useful.
Unfortunately, our team wasn’t able to find a phone number for support.
FAQ Section
We already told you about this page when we discussed the platform’s menu, but to reiterate, there are several questions and answers regarding safety, limits, money deposit withdrawals, game bonuses, and general account questions.
SlotsCalendar Verdict
Advantages
- Live chat 24/7
- Detailed pages for responsible gambling, terms & conditions, KYC, and FAQ
- Casino app
- Low deposit
- Sports and esports betting
- Live casino
Disadvantages
- No phone number for customer support
- Some games are not available everywhere
