Our savvy experts always provide high-priority research for each online gaming platform, because this is a standard procedure of how we review online casinos. Hexabet is no exception, either. This casino is a rather new platform since 2024. Owned by a known operator to us, Fortuna Games N.V., this gambling platform looks promising.
The webpage is easily accessible and translated into many languages: English, Canadian English, Australian English, German, French, Finnish, Portuguese, Italian, Brazilian Portuguese, Norwegian, Polish, Greek, Kazakh, and Russian.
Besides the translation, everything looks seamless, and the user experience is also on point. It's really easy to find anything you need in each game category. Hexabet is easily noticeable that this is one of the new-generation online gaming platforms, where everything complements each other really well.
License & Security
Our expertise-driven team always checks each license for all online casinos we review. And this Hexabet review is no exception, either. This online gaming platform features a Curaçao License. Now, we must admit that this type of license is better than nothing.
However, it's not the most trusted out there, as it's known to us as a slow third party when it comes to solving disputes. The license number is GLH-OCCHKTW0712122020, and we advise you to check it every so often if you want to play regularly at this online casino.
In terms of security, this website is SSL-certified. This means your data is fully encrypted, which is a good thing, considering you'll also need to upload your documents in order to verify your account.
Promotions and Loyalty Scheme
Our group of specialists is certainly thrilled to see so many rewards and perky missions available while researching for this Hexabet review.
On this gambling platform, you’ll find many gamified bonuses, from daily missions to more complex achievement roadmaps that lead to unlockable bonuses and free spins!
Achievements
With this system, you have the chance to win different amounts of currency coins. You can use these coins to buy either free spins or bonus money in the Shop menu. The achievement tab allows you to view all quests, including finished, uncompleted, and new ones.
Each achievement path has six quests that you can finish at once. Once you've completed all six missions on a single course, you will receive the main achievement along with a large quantity of coins. There are three sorts of achievements: Activity, Game Wins, and Collectibles.
VIP system
Our team of professionals considers this loyalty scheme to be unique and innovative in terms of rewards. There are 30 achievable levels. To increase your level, you need to play more and more. Long-standing players have the advantage here. To provide an overview of this system, here's the difference between the first level, the 15th and the 30th level:
Level 1: At this level, you get 10% cashback, a withdrawal limit of 500 EUR, 5 Euros for your birthday, and another 5 on the new year. You only need 5 years of experience for this, so you'll get this on your first deposit.
Level 15: If you reach 6658 LVL experience, you'll receive 500 EUR on your birthday and New Year's, unlock a withdrawal limit of 2, 000 EUR, and receive a 13% cashback.
Level 30: This is an astonishing level for high-end high-rollers to achieve. You'll get a cheeky 35% cashback, a personal manager so you really feel like a VIP, and a withdrawal limit of 25, 000 EUR, 25, 000 EUR on your birthday and New Year's. However, you require 1533958 experience to unlock it.
Of course, that's not all! Our dedicated professionals collected the best Hexabet bonus codes, so make sure to check them out and smoothen your experience on this gambling platform.
Deposits & Withdrawals
To provide a smoother experience, our experienced specialists researched the deposit and withdrawal methods available at Hexabet. Please note that these methods don't apply to all countries, as the T&Cs of this casino also mentioned they might differ depending on the country you're from. Our specialists discovered the following deposit methods available:
- Apple Pay
- Ari10
- Interac Online
- Visa, MasterCard
- Binance Pay
- Flexpin
- MiFINITY
- eZee Wallet (this includes Neosurf and Paysafecard)
- eVoucher
These methods suffice pretty much everyone's needs, ranging from traditional methods to cryptocurrency payments. The minimum deposit is 20 EUR, and for crypto, it is 10 EUR.
We were surprised to notice only three withdrawal methods while researching for this Hexabet review: MiFINITY, eZeeWallet, and e-Transfer. Although there is little variety here, the operator doesn't withhold any extra commission. However, pay attention to your jurisdiction's law regarding these types of transfers. In terms of withdrawal times, depending on the withdrawal method, it can take between 0 hours and 48.
Hexabet Games & Software Providers
Our highly qualified team tested all game categories on both mobile and desktop platforms. Fortunately, there's a really wide variety of games available, specifically 8514.
Of course, the Hexabet slots section also falls into this category, with 2066 slots from well-known providers like Pragmatic Play, Booming Games, and BetSoft. Our specialists tried more slots, and we have to mention that they work flawlessly.
The page loading speeds are great, and we didn't have any issues during our tests. The first game category we tried for this Hexabet review was slots. We tried the following slots on both platforms: Wild West Gold, Sugar Rush, and the delicious Sweet Bonanza.
There are other categories besides traditional slots, such as slots, jackpots, table games, tournament games, and mini-games. To put the cherry on top, there's also a sportsbook section, where you can also bet on e-sports matches.
To make things even better, the Hexabet live section is really promising. It has over 150 available games, ranging from blackjack and poker to even newer games.
Responsible Gambling Policy
For this dedicated Hexabet review, our specialists researched in depth how this operator treats one of the most important topics in online casinos: safer gambling policies.
There is a responsible gaming section at the footer of this page. Here, the operator does a good job of listing resources like Gamble Aware. However, when it comes to the Hexabet safer gambling tools, you'll only find suggestions related to how to gamble responsibly. You won't find tools like deposit limits, reality checks, and time-outs available in your account settings.
You can self-exclude by e-mailing their customer service team at [email protected], but that's about it.
SlotsCalendar Advice: As we mentioned before, our experts always place a high emphasis on being responsible while gambling. If you notice any signs of gambling addiction in your routine, we recommend using free resources available like Gamblers Anonymous or Gamble Aware. Remember to keep it fun and never go overboard.
Customer Support Service
Because we care about our readers, we decided to test each Hexabet contact method available and see how it goes:
- Live Chat: We decided to contact their live customer service. In the first instance, this feature wasn't displayed anywhere. It was an underlined link in the "Contact Us" section, but nothing happened when we pressed it. Later, while trying other sections, the live chat popup on the bottom right side appeared.
We asked a really simple question regarding the available languages on the webpage to test if it was a real human or a bot, and a person called Sara took our request. We had to wait for approximately 5 minutes, after which we received the answer to wait while they researched this. Furthermore, we waited for more than 8 minutes, after which the live chat window automatically closed and was nowhere to be found anymore.
- Leaving aside the bad experience using the live chat feature, the operator's response from customer service is better on e-mail, and we also recommend using it if you have an inquiry. The e-mail is [email protected].
SlotsCalendar Verdict
Advantages:
- Many gamified perks are available.
- Sportsbook section available, with e-Sports included.
- Great accessibility due to great user experience.
Disadvantages:
- The live chat feature isn’t working properly.
- Safer gambling tools do not exist yet.
- Licensing is less secure in terms of safety and trustworthiness.
