Lyra Casino

Lyra online casino, operated by DMG Solutions N.V., emerged as one of the freshest online casinos in 2021. Sporting a sleek and user-friendly website, it boasts a simple design characterised by a plain template.

The site’s centrepiece is a prominent static banner that showcases the enticing Welcome Offer and emphasises the gaming sections. Its “big and bold” aesthetic captivates users with large and chunky banners, branding, and navigation buttons, ensuring easy readability on screens of all sizes.

While navigating as we did for this Lyra Casino review, the platform might require some scrolling; rest assured that you’ll eventually locate what you’re seeking.

While the brand lacks a mobile app, accessing the website through a mobile browser presents no challenges, allowing you to savour the games on the go.

Their desktop versions seamlessly adapt to both iOS and Android, ensuring a seamless experience on handheld devices.

License & Security

As mentioned earlier in the Lyra casino review, the brand owned by DMG Solutions B.V. operates under the jurisdiction of Curacao.

It has also obtained licenses from esteemed authorities such as the Kahnawake Gaming Commission and the Estonian Tax and Customs Board in certain jurisdictions. These regulatory bodies uphold stringent standards for customer protection, fostering a trustworthy and secure environment.

However, it is essential to note that the situation differs significantly in Caribbean markets overseen by local officials. Customers in these regions may not receive reliable assistance, and DMG Solutions BV does not possess a strong reputation in such cases.

It is worth mentioning that players have expressed numerous concerns about other brands operated by this owner. Complaints have primarily centred around delayed withdrawals and inadequate financial data protection. These factors raise substantial doubts regarding the operator’s credibility.

Consequently, access to the site is restricted in several countries, including Belgium, China, Denmark, Estonia, France, the UK, the USA, and others. We recommend you review the General Terms to determine whether your location allows access to the platform.

Nevertheless, the casino implements state-of-the-art SSL encryption technology to ensure safety and security. This advanced encryption technology ensures that all sensitive data transmitted between the user’s device and the casino’s servers remains encrypted and safeguarded from unauthorised access.

With SSL encryption in place, the brand assures the confidentiality of personal and financial information, granting players peace of mind throughout their online gambling experience.

SlotsCalendar Advice: In markets with limited supervision, there is a higher risk of non-compliance with terms and conditions and potential customer rights violations. We urge readers to exercise caution and consider these factors before interacting with the operator. If unsure, we recommend exploring our comprehensive list of verified online casinos to find a trusted alternative.

Promotions and Loyalty Scheme

To entice new customers, the operator has crafted a captivating range of promotions that elevate the gaming experience for players. Welcome bonuses overflowing with generosity and thrilling weekly and monthly promotions ensure something compelling is always happening here.

These promotions encompass enticing offerings such as bonus cash, free spins, and exclusive tournaments brimming with exciting rewards. However, we have meticulously outlined all the perks on the Lyra casino bonus codes page to delve into the specifics. Feel free to peruse it and select the offer that best aligns with your preferences.

Without acknowledging the rewards reserved for loyal players, our Lyra casino review won’t be complete. Although the brand doesn’t boast a formal loyalty program, it does extend a delightful daily cashback feature as a special privilege.

Players can revel in the joy of receiving a percentage of their non-winning deposits refunded to them as real money without the burden of any wagering requirements.

However, it’s important to note that these funds are still subject to bonus win limitations, meaning you must fulfil a minimum deposit requirement to qualify for the cashback.

Deposits & Withdrawals

The casino’s Banking section accommodates various payment options to cater to your convenience. These options encompass debit and credit cards, e-wallets, instant banking methods, prepaid vouchers, and even cryptocurrencies. However, it’s important to note that the availability of these options may vary depending on your country of residence.

Once you have successfully registered an account, you can select from a diverse array of payment methods. These include Bank transfer, Coinspaid, ecoPayz, eZeeWallet, Interac, JCB, Klarna, MasterCard, Neteller, Paysafecard, Rapid transfer, Skrill, and Visa for making deposits. The supported fiat currencies for transactions include EUR, CAD, USD, NZD, and NOK.

The minimum deposit amount stands at a reasonable €20, providing flexibility for players. On the other hand, the minimum withdrawal limit is set at €50, which is slightly higher than the commonly required threshold.

However, the maximum withdrawal limits are pretty favourable, allowing players to withdraw up to €5000 per week and €20000 per month.

SlotsCalendar Advice: Please note that you must wager any deposits made without a bonus attached to them at least once before initiating a withdrawal. Please comply with this requirement to avoid the casino imposing a fee. This procedure ensures compliance with Anti-Money Laundering regulations and is a standard practice that all players must follow.

Lyra Casino Games & Software Providers

The brand collaborates with over 50 reputable developers, ensuring a diverse and extensive collection of games.

Prominent industry giants like Pragmatic Play, Thunderkick, Microgaming, Big Time Gaming, Red Tiger, Quickspin, Evolution, BetSoft, NetEnt, and iSoftBet contribute their top-notch products.

Alongside these renowned providers, the casino also features offerings from smaller yet highly competitive suppliers such as Vivo, RabCat, Oryx, Kiron, JustForTheWin, Hacksaw, Foxium, BF Games, Kalamba, Pocket Soft, Push Gaming, NoLimit City, Relax Gaming, Booming Games, Tom Horn, EvoPlay, Wazdan, and many others.

With such an extensive lineup of developers, the platform boasts a well-stocked library that caters to a wide range of preferences.

Whether you’re a fan of popular titles or seeking new and innovative games, we’re confident that you’ll discover something captivating to suit your tastes.

The site has over 8000 titles from different categories, such as slots, live casinos, scratch cards, bingo and table games. Among the top games we tried for our Lyra casino review and that you may try are:

• Mega Moolah
• Jammin’ Jars
• Dragon Born
• Fire Strike
• Aztec Gold Megaways

On this site, you have the convenience of exploring most games in a demo version, with the exception of live games. This allows you to try different games and determine if they align with your preferences before committing to real money play.

Whether you’re seeking thrilling slots, immersive table games, or captivating video poker, the availability of demo versions ensures a hassle-free and informed decision-making process.

Responsible Gambling Policy

While conducting our Lyra casino review, we discovered that the site places utmost importance on responsible gambling. The brand is fostering a secure and enjoyable gaming environment for all players, implementing various measures to promote responsible gambling practices and prioritising player well-being.

To encourage responsible behaviour, the operator offers a variety of tools and resources that empower players to manage their gambling activities effectively.

These include setting deposit limits, session time limits, and even self-exclusion features. By providing these tools, the operator enables players to maintain control over their gambling habits and make informed decisions.

Furthermore, the brand collaborates with reputable organisations and support groups specialising in assisting individuals with gambling-related issues.

They offer valuable information and access to helplines and support services for players seeking guidance or assistance.

The casino also upholds stringent age verification processes to prevent underage gambling, ensuring that only individuals of legal gambling age can access their services.

On top of that, they employ advanced security measures to safeguard player data and financial transactions, maintaining a secure and trustworthy platform.

Overall, the platform exemplifies a strong commitment to responsible gambling, providing a safe and supportive environment where players can enjoy their gaming experiences with peace of mind.

Customer Support Service

Regrettably, one of the areas where the brand falls short is the availability of customer support. Their support team is only accessible during limited hours, specifically on weekdays from 9:00 to 17:00 CEST. This restricted schedule can undoubtedly hinder communication and create significant inconveniences for players.

The limited support availability may result in delayed responses to inquiries, concerns, or technical issues outside of the designated hours. This restriction could potentially disrupt the overall gaming experience and leave players without immediate assistance when needed.

It is essential to consider this aspect before engaging with the site, as it may impact the level of promptness and convenience in addressing any customer queries or problems that may arise.

SlotsCalendar Verdict

Advantages

• great game collection
• good online encryption

Disadvantages

• no app
• offshore license.
• short timeframe for clearing the wagering requirements
• limited customer support working hours
• no loyalty program