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Many players get easily discouraged by rumours that state that online casinos might ban their accounts. Even though this could be possible if you develop inappropriate gambling behaviour, there are a few things you should do to avoid a permanent decision. Our guide will break down the main reasons why casinos ban players, advise what to do if it happens to you and give some expert tips to avoid unpleasant situations. So get comfortable and learn more about this matter!
Is It Possible For A Casino To Ban Players?
The short answer to this question is yes. Online casinos have the power to ban their player’s access to the platform, but only in case of serious reasons. They will need strong evidence to prove their decision, like the violation of T&Cs to close an account permanently.
Every gambling site has its own set of rules that are stated in a specific section of the T&Cs. Thus, there’s no doubt you’ll find their terms of accepted behaviour and use of bonus funds. All you have to do is study them well and fully understand every term.
Reputable casinos will always comply with the strictest regulators in the industry, such as the UKGC. This means that most of their terms and conditions are based on those imposed by the Commission and the law. Violating just one rule will be enough proof to ban you from playing.
SlotsCalendar Advice: Before creating your player account, we advise you to check and study the Terms and Conditions. We recommend you agree only with what you fully understand and are fair to you only after in-depth research proceeded with the sign-up process.
Why Casinos Might Ban You?
As we mentioned already, there are several reasons why a casino may ban your access. Here is a list of the most common situations that lead to a permanent ban. Stay away from those, and we assure you no one will escort you to the front door.
Card Counting And Other Cheating Strategies
Even though the practice is not illegal and you can’t get fined or arrested, in the gambling industry, this is strictly forbidden. Whether a land-based casino or an online one, the staff will try to identify and punish those who practice card counting.
Things look pretty different when identifying counters, especially in a physical casino. They are geared up with surveillance personnel in charge of spotting players who use the technique.
As a countermeasure for counters, casino sites will shuffle the deck every new round. Also, they use techniques for identifying patterns that you’re probably using. If they confirm you might be counting cards, they’ll have the proper proof to ban your account.
SlotsCalendar Advice: If you’ve ever heard stories of successful players being banned without reasons, that might happen, as counting is the hardest to prove. Due to the misidentification of counters, casinos banned innocent players. Therefore, we advise you to keep a fair game and avoid creating any suspicious patterns.
Bonus Abuse
Bonus hunters are a category of players, all platforms try to avoid and keep a keen eye on to ban whenever necessary. The purpose of these hunters is to sign-up and play with the casino bonuses a site provides and then move on to the next one. Some will even try to access the same platform using a false name to claim the same promotion if it’s advantageous enough.
Given the years of experience, casinos have with this type of player, they have developed several technologies to help them identify the bonus hunters. After gathering all the evidence, they have the right to decline access to their platform.
Hacking Online Casinos Using Betting AI
As an online bettor, you should know that the casino’s staff will verify all your betting patterns with the help of an AI. There are various situations in which they might observe unusual betting patterns. For instance, if you place fixed bets on a specific Poker hand or place the maximum stake on slots at the right time regularly, it will give them the wrong impression.
The staff might believe that you’re using AI that has the right strategy to help you win all the time. Even though the use of artificial intelligence is not illegal, not even one online casino will allow you to use it to your advantage.
SlotsCalendar Advice: An unusual betting pattern is often enough proof to cancel your account. Thus, a site won’t have to actually show any evidence that you’re using specific software to ban you from the platform.
Unfit Casino Etiquette
Even if you’re playing from home, polite behaviour is paramount in the gambling industry. You shouldn’t be rude or use inappropriate language towards the personnel or your fellow bettors in the chat room.
Acting disruptive or out of control is enough to make the staff ask you to leave, and they will not think twice about banning you in case you use curse words or slurs. They must ensure the safety and comfort of all their players, so it’s best to keep proper behaviour. Also, make sure you don’t get too serious – appropriate jokes are allowed; after all, you still need to have fun.
Underage Gambling
One of the most common reasons operators ban players is underage gambling. There are a lot of minors that manage to create accounts providing false age information.
Of course, most platforms developed the latest versions of KYC processes to get accurate information about their players, yet there are still people who can get away with it, at least for a bit. They eventually get caught and banned permanently from the site.
Invalid Information
Accurate, valid data is necessary, especially when you want to cash out your earnings. If you fail the verification process, you’ll not only use what you’ve won but also get your account permanently closed. During the KYC process, operators will require a lot of personal information, which you need to back up with valid documentation.
SlotsCalendar Advice: Remember that providing false information, forged documents, or even payment methods that are not yours will get you banned from the casino. Thus, we advise you to always pay attention to the information you type in and provide proper evidence.
Creating Multiple Accounts
While having multiple accounts at different sites, it’s a strategy that allows you to explore more in the gambling field, duplicating an account at the same site will bring you a permanent ban.
Having more than one account on a platform is strictly forbidden and against all terms and conditions. There’s no need to create a second account at the same site to enjoy the welcoming benefits; you have the possibility to join another platform.
Violating The Terms And Conditions
As you probably know by now, all casinos have their standards to ensure a safe and fun environment for players that is not even difficult to follow.
Though, breaching the T&C may bring serious consequences depending on how severe your situation is. Not respecting the rules imposed by the casino or the website you join will make the staff act accordingly and ban your access for good.
Not Paying Attention to the Login Credentials
Another thing that might get your account banned is an unsuccessful login attempt. If this happens consecutively, the casino staff will close your account, supposing someone else is trying to access your account. It is their solution to protect your information and money.
For this reason, it is very important to remember your login details and use valid information.
SlotsCalendar Advice: If the unfortunate happens and you get banned for a series of unsuccessful login attempts, we advise you to reach out to the customer support team. Call or email them, explain your situation, and they will help you solve your problem.
Questionable Banking Transactions
Money laundering is a real issue; thus, the casino’s personnel and AI carefully analyse any suspicious banking transaction. Like in any other suspicious cases, they are looking for certain patterns. Three activities alert them the most:
- Depositing a large amount of money;
- Not using the deposit funds;
- Using only the minimal amount to play and then cashing out the rest.
This type of behaviour will raise questions, and the casino site may block you. Thus, it’s best to set a gambling budget beforehand and use it accordingly. Deposit only the amount you want to spend, play your deposit through and then enjoy your earnings.
Using Unfair Strategies that Result in too many Winnings
Perhaps the most common fear of gamblers is being banned for winning too much at a casino. This situation is often seen as a myth but very true. Winning large amounts of money repeatedly in a short time is suspicious, even for an untrained eye.
Let’s not forget that online gambling is also a business that has to make a profit. So they have the right to choose their customers. Don’t imagine they will ban you if your skills are too good.
Though, suppose it happens to continuously win huge winnings without any explanations. In that case, it will alert operators that you might use strategy software that knows how to beat the system. Thus, the casino site might block you permanently.
What To Do If You Get Banned From A Casino?
Getting banned from a casino, whether it is a brick-and-mortar or an online one, you no longer have access to the premises. How could they tell if you were already excluded or not? Simple, it all depends on the casino you tried to trick.
If we’re talking about a traditional one, they added you to a database with your picture and personal information. If you manage to get it, remember they have all the right to call authorities and arrest you for trespassing. Also, they use facial recognition technologies, making your access almost impossible.
In case your account was blocked for a reason in the online world, they will also have a blacklist with details on your IP address and personal data.
Now, what else is to do if you get banned from a casino? If you’re sure you did not violate any of the terms, or the reason wasn’t so severe, it’s best to investigate and see why this happened. Reputable casinos will explain why they banned your account either through email or on their official page after an attempted login.
If you don’t get any answers right away, contact customer support or call the land-based casino to set up a meeting with a supervisor.
The next thing you should do is apologise, explain your situation, and give reasons why they should let you back in. Operators might be kind enough to allow you to return if it’s a minor infraction.
If you’re sure you did nothing wrong, but your account has been disabled anyway, then the first thing you want to do is re-read the T&Cs. Even though trustworthy sites won’t ban you without any reason, you were probably doing something wrong without knowing. Even though this might not fix your situation, at least you have an explanation for your ban.
We recommend you play at licensed casinos because they must provide a valid reason for blocking your account. If you were unaware of what you were doing, contact the support team and explain what happened. They might help restore your account if evidence favours your situation.
How To Avoid A Ban: Expert’s Tips
Casinos can legally restrict your permission to play at land-based establishments and gambling websites. As both are fully licensed and regulated by competent authorities, they will need a good reason to ban your access. Yet, unpleasant situations happen, so here are some expert tips on how to avoid them:
- Play only at licensed sites. You should be aware that a site without any license or regulators will never work in your favour and can ban you without explanation.
- Don’t breach any terms and conditions of the casino you’re playing at.
- Use your real information when you sign-up.
- Be respectful with the staff and other bettors; everyone is trying to have a good time.
- As long as you follow the rules, you and your earnings will be safe.