Golden Genie

Released in 2023 by the company with the same name, Golden Genie LTD, this betting site is still a new sensation in the industry. The operator managed to get our attention with its unique theme and the main character that could fulfil all your wishes.

We will start our Golden Genie review with a focus on the site’s aesthetics. The overall layout is pretty simple, allowing you to navigate easily from one page to another. Thus, accessibility is also on point.

As for the feel of the platform, we can say that despite the animated character it’s still giving outdated vibes. It follows an older pattern that some players may find a bit dull. But there’s nothing wrong with that, as everything you need is one click away.

Accessibility is key for this platform, so it supports several languages for international players. You will find the site available in English, French, Spanish, Italian, German, Portuguese, and Swedish.

Although there’s no native app, the website is still fully functional on hand-handled devices. Given the great optimization, the site fits perfectly on any screen, whether it’s a smartphone or a tablet. In case you want to play your favorite games on the go, you’ll be free to do that without experiencing glitches or long loading times.

License & Security

We believe that your online safety is what matters most when playing online. For that reason, this part of the Golden Genie review will highlight the safety measures the operator uses for your protection.

Even though it is now pretty much a standard, the site uses SSL encryption technology to safeguard all sensitive data that you transmit to the casino. Thanks to this tech, you’ll use the site confidently without worrying about cyber threats.

In terms of licensing, Golden Genie online casino holds a Curacao license, a regulator with a questionable reputation. Although the regulatory body worked lately to clear their name, we still advise our readers to be cautious when accessing a site licensed by them. This is a precaution to avoid any unpleasant casino experience.

SlotsCalendar Advice: If you’re unsure about the operator’s transparency regarding operations, we recommend choosing another online casino from SlotsCalendar’s extended list. We review tons of other brands so you can choose one that aligns with your preferences.

Promotions and Loyalty Scheme

Like any other operator, this one also attracts new players with all sorts of casino bonuses. A great promotions strategy is essential for the online casino to stand out in a crowded market.

We took the brand’s promotions one by one, analyzed them along with the Golden Genie bonus codes, and created a dedicated page. We encourage you to read it if you want to know more about their promotional offers.

We must tell you that while researching for the Golden Genie review, we couldn’t find a VIP program. A loyalty program would’ve enhanced players’ experiences, yet they still have the option to redeem some fantastic deals.

Deposits & Withdrawals

Golden Genie online casino supports only a few payment methods, and as we can see, it’s mostly crypto-centered. Basically, it is a crypto casino, just like the other ones we evaluated in the past.

You will be able to make your deposits using credit cards, crypto, and e-wallets, while the withdrawals are available only with bank wire, cards, and crypto. The minimum standard of the platform is 20 euros for both deposits and withdrawals, which is the average amount new casino sites require these days.

The operator gives you the freedom to make your transfers whenever you like, as they also process withdrawals at the weekend. However, the processing time is a bit longer than expected, with a maximum of 72 hours.

If you’re wondering how much you can withdraw per month, you will be able to cash out 5000 euros in winnings. This is an acceptable sum, especially if you’re a newcomer.

SlotsCalendar Advice: During the Golden Genie review, we also checked out other players’ reviews and found out that the casino takes too much time to pay winners. This is unacceptable, as it can lead to an unfair scenario. So, for us, this is a red flag. Pay attention to your bets and try smaller amounts first if you still want to try this casino.

H2: Golden Genie Games & Software Providers

Here comes the most exciting part of our Golden Genie review, the one dedicated to the game collection. Our evaluation won’t be complete without it.

On this betting site, all players will be able to try different casino products like slots, live casino games, table games, and even sports.

The entire game collection includes 800 titles, so there are not so many games compared to other new brands. The casino company has partnered with over 30 developers in the industry, among which we mention Booming Games, Pragmatic Play, Evoplay, etc.

The most complex part of the collection is the one dedicated to slots, with over 600 titles. What we did not like is the fact that they are not available in the demo version. Luckily for you, SlotsCalendar is a platform that includes all slots, old or new, in a free slots collection where you have free access.

Some of the games we tried on the brand’s site and are available on ours also are Chilli Heat, Fruit Rainbow, and The Hand of Midas.

There are also other game categories that we have already mentioned that will make your experience better. The website tries to please all betting fans with casino options and sports opportunities.

The operator made great efforts to offer players an authentic casino experience, and this is why the live dealer section is available on the site.

Through the most advanced streaming technologies, you can now take part in real gameplay with an actual dealer. Enjoy classic titles like Baccarat or Blackjack with a modern twist right from home. You’ll love the competition and the original casino feel.

Responsible Gambling Policy

At SlotsCalendar, we believe in playing it safe when it comes to online gambling. In our Golden Genie review, we stress the importance of playing responsibly, putting your mental health above chasing after new spins or bonuses.

Golden Genie online casino does care about your mental well-being, showing it in its Responsible Gaming policy. While it’s not as detailed as we’d like, it does cover some key points. They start by giving some recommendations and advice to help players protect themselves from addiction.

But for a truly safe betting experience, they could do more. They should talk about the limit options like taking a break from gambling or setting limits on how much time and money you spend.

However, they did offer links to organizations that help people with gambling problems, like GamCare,  GA , and  Gam-Anon.

There’s room for improvement, and the operator should consider making these changes to help their players stay safe.

Customer Support Service

In case you need help with anything regarding your online casino experience. Get in touch with the support team. The main ways to communicate with the support team are via email and live chat, both available 24/7.

We recommend choosing the live chat options as you will get faster replies and even quick solutions to any situation that troubles your gameplay.

Of course, an FAQ page would’ve been of greater help for those who like to solve problems themselves, so this is a bit of a drawback for us. The FAQs are meant to help any player with minor issues and let the live chat or email for problems with greater impact.

SlotsCalendar Verdict

Advantages:

• live chat 24/7
• Easy navigation
  

Disadvantages:

• No app
• Not transparent with payments
• Few payment options
• No phone support
• Offshore license
• No FAQ page
• Underdeveloped Responsible Gambling policy