Lucky Reels Casino

This casino is one of the latest additions to our online casino reviews, having been on the market since late 2023. The operator behind it is XXL Services N.V., a Curacao company that manages Lucky Reels Casino’s sister sites, Puma Casino, Spinspace, Kingamo Casino and Wish Casino.

The gambling products you will find at this online gambling establishment include slots, table games, live dealer rooms, instant play titles and game shows. The providers powering the over 1300 titles collection include top-name brands like Big Time Gaming, Pragmatic Play and more.

Aestetics and Design

In terms of aesthetics, the casino embraces an industry-standard layout backed up by a black and purple colour scheme. The homepage, presented as the lobby, showcases a useful top menu to the casino logo’s left. Also, at the top, you will find the signup and sign-in buttons.

Next comes a banner slideshow, which presents the ongoing bonuses you can enjoy, and below that, you can see the game categories. The rest of the homepage comprises several game categories curated by the casino to present the top games, new additions to their collection, live casino and jackpot titles.

User experience

As the platform addresses an international audience, it supports several languages. Besides English, you can set up the website to display in Finnish, German, French, Spanish, and Polish. The availability of this feature shows attention to detail and proves that the brand aims to provide a comfortable experience for players.

Regarding user experience, we were curious to see how the platform behaves on mobile devices. Our experts accessed the casino website using both Android and iOS mobile devices and concluded that the site is optimised for mobile play on both systems. So, this platform is a good alternative if you want to spend your commute time spinning reels or in a live dealer room.

While we have provided an overview, the following lines will show you a more detailed perspective on the license and security features, the promotional scheme, payment services accepted on the platform and much more useful information. If you want to check them out, get to the next sections of our Lucky Reels Casino review.

License & Security

The most important aspect you have to check on a casino is the license it operates under, and the security features it employs. These are important because they determine the level of trust you can have in the services they provide.

This brand operates under the Curacao Gaming master license number #365/JAZ. The sublicense number given to Lucky Reels Casino operator XXL Services N.V. by the holder of the master license is #GLH-OCCHKTW0703302020.

If online privacy is important to you, we can assure you that this platform is safe. The privacy policy we consulted offers all the details you need about data collection and handling and the SSL technology employed to safeguard your personal and financial information.

One downside we observed is the long list of restricted countries, which include the United Kingdom, the United States of America, Spain, France and several others. While this is not unusual for Curacao licensed gambling platforms, we consider that the extensiveness of the restricted territories list is an important aspect to consider because you may live in one of these countries.

SlotsCalendar Advice: Curacao licenses are some of the easiest to obtain, with little scrutiny, and we advise our readers to pay extra attention when interacting with them. Start with small deposits and request to withdraw your winnings to learn how the process goes.

Promotions and Loyalty Scheme

The attraction point of this Lucky Reels Casino review is this section in which we tell you about the promotional scheme. While analysing the platform, our specialists found many deals that will satisfy your gambling and help you increase your winnings.

You can begin to enjoy the perks of this platform with the welcome bonus. Next, there are weekly cashback and reload deals, a weekend deposit bonus and a weekday deposit offer. Since this text aims to provide an overview of the whole platform, we are keeping things brief on the subject of promotions. To get more info, please refer to the Lucky Reels Casino bonus codes page our team put together.

We’re pleased to share with you the positive update that the platform has a VIP Club. It is a 20-tier loyalty program, and to climb the ladder, you need to collect ComPoints. You will get them by playing any of the slots available on the platform, and the more you gather, the better the benefits.

As a VIP Club member, you will benefit from free spin offers, increased cashback percentages, cash bonuses and more. Each tier reserves different perks, so make sure to read the T&Cs carefully to understand what you can get each step of the way.

Deposits & Withdrawals

Let’s continue this Lucky Reels Casino review with an overview of the payment options. There’s one thing you can set aside any concerns for is finding the right payment processor because the platform accepts transactions made by classic band transfers all the way to e-wallets.

Check out the lists below and pick the one you want. Keep in mind, though, that not all deposit methods are available for withdrawals, so either pick one that works for both or set a different payment system.

• Deposit methods: Bank Cards (VISA/MASTERCARD), Skrill, Neteller, AstroPayCard, MuchBetter, NeosurfVoucher, Interac, Jeton, EcoPayz, Flexepin, MiFinity, PaysafeCard, SticPay, Rapid Transfer, InovaPayWallet, PerfectMoney, Bank Transfer, Revolut Bank, Local Payment Metho¬s for LATAM, eZeeWallet, CashToCode, Crypto Currency (BTC, LTC, ETH, BCH, ADA, USDT ERC20, USDC ERC20, DAI ERC20, XRP, DOGE, SHIB, SOL, TRX, BNB, BUSD BEP20)
• Withdrawal methods: Bank Cards (VISA), Skrill, Neteller, AstroPayCard, MuchBetter, Interac, Jeton, EcoPayz, MiFinity, SticPay, InovaPayWallet, Local Payment Methods for LATAM, eZeeWallet, Bank Transfer, Crypto Currency (BTC, LTC, ETH, BCH, ADA, USDT ERC20, USDC ERC20, DAI ERC20, XRP)

To be able to deposit, you need to have an account that supports the following currencies: ARS, BRL, CAD, CLP, EUR, INR, MXN, NOK, NZD, PEN, PLN, USD, and AUD. This list is pretty extensive compared to other Curacao-licensed casinos, so this is a gaining point for this gambling platform. This casino also joins the list of online gambling platforma which accept crypto as payment, so we’re sure you’ll find a method that fits your needs.

The minimum deposit accepted by the casino is 20 EUR (or equivalent in the currencies mentioned above), and when you decide to withdraw funds, you need to make a request for a minimum of 30 EUR. The max cashout limits allow different amounts and stand at:

• 2,000 EUR per day
• 7,500 EUR per week
• 15,000 EUR per month

Another feature that caught our attention is the fast withdrawal processing time. The Payments page includes information about the processing times for each payment method and states that no matter which service you use, the casino processes your cash-out request in up to 24 hours:

• EWallets: 0-24 hours
• Card Payments: 0-24 hours
• Bank Transfers: 0-24 hours
• Cheques: Not offered
• Pending Time: 0-24 hours

SlotsCalendar Advice: There is a difference between the casino processing time and the processing time of your chosen payment method. They are two separate things, and you should check the T&Cs of your payment processor to see how much it takes them to put the money in your account.

Lucky Reels Casino Games & Software Providers

Now, let’s have some fun with this Lucky Reels Casino review! The parts in which we present you with the betting opportunities are here, and we have several things to tell you. First, this is a platform that offers online slots and table games, seasoned with a few instant win titles.

Overall, the games collection reunites over 1300 titles developed by top industry providers like Big Time Gaming, Elk Studios and Pragmatic Play. To see the full list of developers, you can expand the drop-down menu located to the left of the casino products list.

Lucky Reels Casino Slots

If you want to have fun spinning the reels, you can choose your favourite from over 1200 titles. You have a wide range of choices between classic fruit slots and branded titles. If you’re in search of a particular game, simply utilize the search feature to check if it’s available here. Here are a few slots we found to be interesting on this platform:

• Book of Egypt
• Lady Wolf Moon
• Garage
• Blue Slot
• Lucky Oak

Lucky Reels Casino Table Games

The table games collection brings together over 100 games, including Blackjack, Poker, Roulette, and Baccarat. The website beautifully displays each category when you click the Table button.

To level up the excitement and play against real players, the live dealer section awaits you to join one of the rooms available. For now, 18 live dealer rooms are hosting Blackjack, Baccarat and Roulette games.

SlotsCalendar Advice: If you can’t find your favourite slot here, don’t worry. We reviewed best slots sites, and we’re sure you can pick one to suit your needs.

Responsible Gambling Policy

To wrap up this Lucky Reels Casino review, we will take a look at the responsible gambling policy to remind you of the importance of safe gambling. To find this section on the casino website, you need to open the Terms and Conditions page, which is not very user-friendly. We would have expected to find this section in the home page footer section.

Other than this little inconvenience, SlotsCalendar specialists found an extensive responsible gambling policy, full of useful tools and advice to help you maintain normal betting behaviour.

First, you’ll find a few pieces of advice on how to retain command over your gambling tendencies and set up a a healthy approach, plus an assessment questionnaire, which can help you determine whether you developed any gambling problems.

Next, the casino provides tools like deposit limits, session timers, wager and loss limits, cooling-off periods and a self-exclusion option. You have the option to read about each of them and determine which one can assist you most effectively. Tackling underage gambling, the platform provides filtering software like NetNanny and CyberPatrol, which restrict access to online websites set by the user.

Last, you can find references to online support organisations like Gamblers Anonymous and Gambling Therapy, both staffed by specialized professionals, can offer support to help individuals overcome gambling-related issues.

Customer Support Service

If you have any questions or issues when interacting with this gambling platform, you can reach out to customer support. You can use two main channels: the Live Chat feature and the e-mail address [email protected]. Both are available 24/7, but we recommend the Live Chat feature because it will put you in direct contact with a casino representative.

SlotsCalendar Verdict

Advantages

•  24/7 customer support
• Well developed responsible gambling policy
• Many payment options
• Crypto casino

Disadvantages

• No dedicated app